Emergency rescue
Keep customer-facing platforms up during peak events, campaigns, and product launches — seniors in under 15 minutes.
CloudLink · UAE · Dubai & Abu Dhabi
DevOps UAE — managed cloud for Dubai & Abu Dhabi
Senior DevOps and SRE for UAE enterprises and scale-ups. 15-minute emergency SLA, multi-cloud retainers, FinOps, and staffing. Arabic + English. Built for free-zone and mainland delivery speeds.
Operating in United Arab Emirates
Market facts
Market facts
- Billing currency
- AED (د.إ)
- Value Added Tax (ضريبة القيمة المضافة)
- 5%
- Working week
- Monday-Friday
- Time zone
- Asia/Dubai · UTC+4
- Business languages
- English, Arabic
- Data-protection law
- Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
- Regulator
- UAE Data Office (Emirates Data Office), established by Federal Decree-Law No. 44 of 2021; consolidated into the newly created Federal Authority for Artificial Intelligence and Data in June 2026 (Federal Authority for Artificial Intelligence and Data)
Cloud regions in country
AWSme-central-1United Arab Emirates (Middle East (UAE) Region, 3 Availability Zones)
AzureuaenorthDubai
AzureuaecentralAbu Dhabi (no availability zones; paired with UAE North and restricted to UAE North customers needing in-country disaster recovery)
OCIme-dubai-1Dubai (UAE East)
OCIme-abudhabi-1Abu Dhabi (UAE Central)
Data residency
The federal PDPL contains no blanket localisation rule — cross-border transfer is permitted to jurisdictions with adequate protection or under contractual safeguards, consent or other statutory grounds — but sector law does localise: Federal Law No. 2 of 2019 on the Use of ICT in Healthcare requires health data generated in the UAE to be stored inside the UAE, and central-bank and government-data rules impose their own in-country hosting conditions.
What shapes cloud procurement here
A UAE buyer sits under one of three parallel data-protection regimes depending on where the contracting entity is registered: the federal PDPL (Decree-Law 45/2021) onshore, DIFC Law No. 5 of 2020 under the DIFC Commissioner of Data Protection, or the ADGM Data Protection Regulations 2021 under the ADGM Office of Data Protection — and a single group can straddle all three, so DPAs are usually negotiated per-entity rather than per-group. The federal executive regulations to the PDPL still had not been published as of mid-2026, and the regulator itself was reorganised in June 2026 when the Emirates Data Office and TDRA's information/digital-government sector were folded into a new Federal Authority for Artificial Intelligence and Data, so procurement teams are contracting against detail that is not yet settled. Residency is rarely the blocker it is elsewhere in the region — AWS, Azure and Oracle all run live in-country regions — and technical delivery is conducted overwhelmingly in English, with Arabic needed mainly for government and semi-government tender documentation.
Sector regulators
Telecommunications and Digital Government Regulatory Authority (TDRA) — Telecommunications, ICT and digital government
Central Bank of the United Arab Emirates (CBUAE) — Banking, payments and insurance
Dubai Financial Services Authority (DFSA) — Financial services within the DIFC free zone
Financial Services Regulatory Authority (FSRA) — Financial services within the ADGM free zone
DIFC Commissioner of Data Protection — Data protection within the DIFC free zone (DIFC Data Protection Law No. 5 of 2020)
ADGM Office of Data Protection — Data protection within the ADGM free zone (ADGM Data Protection Regulations 2021)
UAE Cyber Security Council (CSC) — National cybersecurity
15 min
CRITICAL SLA
DXB+AUH
UAE coverage
AR+EN
Bilingual delivery
24/7
On-call
What we deliver
Platform retainers
Own CI/CD, Kubernetes, observability, and reliability end-to-end on a flat monthly retainer.
FinOps
Stop cloud bill surprises as you scale users across the Emirates and regional markets.
Security
Hardening and audit-ready controls for enterprise, fintech, and regulated buyers.
Talent
Contract and managed pods of senior cloud engineers in 48 hours for clear role briefs.
Multi-cloud
AWS, Azure, GCP — including hybrid and free-zone connectivity patterns when needed.
UAE-ready operators, not generic offshore tickets
Dubai and Abu Dhabi teams ship fast. You need engineers who respond in minutes, communicate clearly in English or Arabic, and understand multi-cloud production — not ticket ping-pong across time zones.
- Gulf business-hours overlap + global night coverage
- Arabic and English support paths
- Ideal for fintech, logistics, marketplaces, and digital government suppliers
- Same commercial clarity as our Europe and Morocco practices
- Connected to Riyadh, Doha, and wider GCC landings for multi-country rollouts
FAQ
Do you have engineers available for UAE business hours?
Yes — strong overlap with Gulf business hours (GST) plus full 24/7 on-call for CRITICAL incidents across Dubai, Abu Dhabi, and remote teams.
Can you staff locally or remote-first?
We specialise in remote-first senior delivery with optional on-site for key workshops, go-lives, and free-zone programmes.
Which stacks do you support?
AWS, Azure, GCP, Kubernetes (EKS/AKS/GKE), Terraform, major databases, modern CI/CD, and observability stacks (Datadog, Prometheus, Grafana, etc.).
Do you support Arabic-speaking stakeholders?
Yes. Delivery and support can run in English and Arabic, with bilingual documentation for enterprise and regulated buyers.
How fast can a retainer or rescue start?
Emergency rescue is available immediately under the 15-minute CRITICAL SLA. Most retainers begin active work within 48 hours of kickoff and access provisioning.
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Free architecture review for UAE teams. Senior engineers only.
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