Emergency Cloud Rescue
Production down at 3 AM? We're already on it.
Works With Your Entire Stack
The Problem
Why Teams Struggle
Every minute of downtime costs real revenue. Your on-call engineer is exhausted, the runbook is outdated, and your cloud provider's support takes hours to respond. You need someone who has seen this exact failure mode before — right now.
Our Approach
How CloudLink Solves This
CloudLink deploys a senior engineer to your incident within 15 minutes. We diagnose, remediate, and restore service — then deliver a full post-mortem with prevention recommendations. If we can't fix it in 48 hours, you pay nothing.
What's Included
Features & Deliverables
15-Minute SLA
Contractually guaranteed response time for CRITICAL incidents. SMS + Slack confirmation.
Kubernetes Specialists
CrashLoopBackOff, OOM kills, failed rollouts, etcd corruption — we've seen and fixed them all.
Database Recovery
PostgreSQL, MySQL, MongoDB, Redis. Point-in-time recovery, replication fixes, corruption repair.
Full Post-Mortem
Root cause analysis, timeline, blast radius assessment, and actionable prevention steps delivered within 24h.
Cost Runaway Protection
Runaway Lambda, orphaned EBS volumes, forgotten NAT gateways — we find and kill cost spikes in real-time.
Zero-Risk Guarantee
If we cannot stabilize your environment within 48 hours, the engagement is completely free.
Comparison
CloudLink vs. Doing It Yourself
See how CloudLink stacks up against building in-house or managing it yourself.
| Feature | With CloudLink | DIY / In-House |
|---|---|---|
| Response time | <15 minutes, guaranteed | 2–8 hours to reach the right person |
| Expertise | Senior engineers with 200+ incidents handled | Junior on-call who's never seen the failure |
| Post-mortem | Full root cause + prevention plan in 24h | Whatever the tired engineer writes at 5 AM |
| Cost | Fixed fee per incident | Unknown hours × high contractor rates + downtime revenue loss |
| Availability | 24/7/365, holidays included | Depends on who's scheduled |
| Money-back guarantee | [Refund] Full refund if unresolved in 48h | [None] You still pay either way |
"Our K8s cluster went down on Black Friday at 11:47 PM with $8,000/min revenue loss. CloudLink had an engineer on a call within 12 minutes and service restored in 47. Saved the company $200k+."Alex M., CTO — Series C FinTech
FAQ
Frequently Asked Questions
Ready to Get Started?
Talk to our team and see how emergency cloud rescue can transform your operations.