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Verified & Independently Audited

Security is our
first principle

Enterprise-grade security isn't a feature — it's the foundation. Every CloudLink engagement is backed by independent audits, active compliance frameworks, and transparent reporting.

CertificationsPentest ResultsIncident ResponseFAQ
SOC 2 Type II
Certified
99.99%
Platform Uptime
0
Critical Findings
340+
Incidents Resolved
< 72h
Incident Notification
5/5
Compliance Frameworks
Compliance Frameworks

Security Certifications

Independent verification that our security controls meet the highest industry standards.

SOC 2 Type II
✓ Audited

Annual audit by independent CPA firm covering security, availability, and confidentiality trust service criteria.

ISO 27001
✓ BSI

International ISMS standard. Certified by BSI Group. Covers risk management, physical, and technical controls.

GDPR
✓ DPO on file

Full EU GDPR compliance. Data Processing Agreements available. EU data residency supported. DPO appointed.

HIPAA
BAA Available

BAA available for healthcare customers. PHI handling procedures in place. HIPAA Technical Safeguards implemented.

PCI DSS Level 1
✓ Stripe

Payment data security via Stripe PCI DSS Level 1 validated infrastructure. No cardholder data stored.

CCPA
✓ Active

California Consumer Privacy Act compliance. Do Not Sell policy active. Data subject rights portal available.

All certifications are current and actively maintained. Reports and compliance documentation available to enterprise customers under NDA. Contact [email protected]

Technical Controls

Security Measures

Comprehensive technical and organizational controls protecting your infrastructure.

Data Encryption
  • AES-256 encryption at rest for all stored data
  • TLS 1.3 in transit for all connections
  • Customer-managed encryption keys (CMEK)
  • End-to-end encryption for sensitive comms
Network Security
  • Enterprise WAF with OWASP Top 10 protection
  • Cloudflare DDoS (Layer 3/4/7) active
  • VPC isolation + network segmentation
  • IDS/IPS monitoring 24/7
Access Control
  • MFA mandatory for all staff
  • Principle of least privilege (PoLP)
  • Role-Based Access Control (RBAC)
  • Just-In-Time (JIT) production access
Monitoring & Logs
  • Immutable audit logs (7-year archive)
  • 24/7 SOC monitoring + auto-alerting
  • SIEM integration (Datadog + Sentry)
  • Anomaly detection for access patterns
Independent Testing

Penetration Testing

Third-party penetration tests conducted bi-annually by Bishop Fox — one of the world's leading offensive security firms.

0
Critical / High
3
Medium Fixed
72h
Time to Remediate
Pentest Report Summary
Last updated January 2026
Testing FirmBishop Fox
Last Test DateJanuary 2026
ScopeExternal & Internal, Web Application, API, Cloud Infrastructure
FindingsNo critical or high severity findings. 3 medium findings remediated within 72 hours.
Next ScheduledJuly 2026
When Things Go Wrong

Incident Response Process

Our structured, blameless approach to detecting, containing, and remediating security incidents.

01
Detection
< 5 min
Automated monitoring alerts on-call engineer
02
Assessment
< 15 min
Severity classification and scope determination
03
Containment
< 30 min
Isolate affected systems, preserve evidence
04
Notification
< 72 hours
Customers notified per DPA requirements
05
Remediation
Varies
Root cause fix deployed and verified
06
Post-Mortem
5 days
Blameless analysis published
Enterprise Procurement

Vendor Security Questionnaire

Need to evaluate CloudLink for your vendor security review? We maintain pre-filled responses to SIG Lite, CAIQ, and custom questionnaires — typically delivered within 24 hours.

SIG Lite Ready
CAIQ Ready
Custom Ready
Common Questions

Security FAQ

Answers to the most common questions from security and procurement teams.

Start With Confidence

Ready to trust CloudLink
with your infrastructure?

Our engineers will review your cloud security posture at no cost. Get a report in 48 hours — no strings attached.

Get Free Security Assessment Email Security Team
No commitment required Report in 48 hours US-based engineers NDA available