Healthcare / Telehealth
Scaled Telehealth Platform to 100K Daily Consultations
100K
Daily Visits
99.5%
Video Quality
100%
HIPAA
0.1%
Call Drop Rate
Platform Scaling Results
Metric
Before
After
Daily Visits
5K
100K 20x
Video Quality
Dropping
99.5% Stable
HIPAA
Partial
100% Full BAA
Call Drop Rate
>5%
0.1% -98%
Telehealth Pod Autoscaling — 100K Daily Consultations
The Challenge
Telehealth startup grew 20x post-pandemic. Video consultations dropping at 10K concurrent, PHI data handling not HIPAA-compliant at scale.
Video drops above 10K concurrent sessions
PHI data flowing through non-BAA services
No audit trails for patient data access
Single-region deployment causing latency for rural patients
Our Solution
Rebuilt on GKE with Google HIPAA BAA, end-to-end encrypted WebRTC via TURN servers, auto-scaling media servers, and comprehensive audit logging.
Deployed GKE cluster under Google Cloud HIPAA BAA
Implemented TURN/STUN servers for NAT traversal with E2E encryption
Auto-scaling media server pods based on active session count
Built HIPAA-compliant audit logging for all PHI access
Multi-region deployment for sub-100ms video latency nationwide
Project Timeline
Week 1
GKE provisioning under BAA, architecture design
Week 2
WebRTC infrastructure with TURN servers
Week 3
Auto-scaling, multi-region deployment
Week 4
HIPAA audit logging, PHI encryption
Week 5
Load testing at 150K concurrent, production cutover
C
"CloudLink scaled us 20x while maintaining HIPAA. 100K patients daily, zero breaches."
CMO
Telehealth Platform
Facing a Similar Challenge?
Our engineers have solved this exact problem before. Get a free architecture review and see what's possible.
SOC2 Certified
15-Min SLA
99.99% Uptime
Money-Back Guarantee
"CloudLink saved us $200K in Black Friday downtime. Their response time is unmatched."
Want Similar Results?
See how CloudLink can transform your infrastructure.
Get Your Free Architecture ReviewSOC2 CompliantAES-256 Encryption24/7 Global Coverage
30-day money-back guarantee No long-term contract Fix it or it's free